Terms of service

Terms of Service

Your Yellow Bag is operated by ΒΑΣΙΛΙΚΗ ΛΥΚΟΥΡΑ ΚΑΙ ΣΙΑ ΕΕ, trading as Beauty Princess & Co., Μπισκίνη 24, 157 71 Ζωγράφου, Αθήνα, Ελλάδα. VAT: EL802319100. ΓΕΜΗ: 174243002000. Contact: hello@youryellowbag.com.

Orders and prices

Check the product, variant, quantity, delivery address and total shown at checkout before placing an order. The price, applicable taxes and delivery charge are shown before payment. An order confirmation records the details submitted. If an item cannot be supplied, we will contact you and refund the payment for that item as applicable. We will not substitute another product without your agreement.

Payment and delivery

Orders are prepaid using the payment methods available at checkout. Cash on delivery and manual bank transfer are not offered. We deliver only to destinations available at checkout. Country-specific delivery charges, free-shipping thresholds and estimated times are described in our Shipping & Delivery page. Estimates are not guaranteed delivery dates.

Returns, withdrawal and faulty goods

See our Returns & Refunds Policy for the 14-day withdrawal process, return address and costs. Legal remedies for faulty, damaged, incorrect or misdescribed goods remain available independently of change-of-mind returns. Nothing in these terms restricts rights that cannot lawfully be excluded.

Product information and website use

Use products according to their labels and supplied safety instructions. Product images may display differently on different screens; this does not limit your rights if a product is misdescribed. Do not misuse the website, interfere with checkout or attempt unauthorized access. Product names, images and other content may be protected by intellectual-property rights; no unverified affiliation with a brand is implied.

Privacy and contact

Our Privacy Policy explains how personal information is handled. For questions about an order or these terms, email hello@youryellowbag.com and include your order number if relevant. Mandatory consumer protections of your country of residence remain unaffected.